Reservation Information and Policies

Rates & Reservations

Guest rooms range from $170-$350 per night in standard season and $170-$370 per night in the month of October. In rooms that will accommodate more than two people, each additional guest is $45 per night. Most weekends require a two-night minimum stay. A three-night minimum is required on some holiday and high season weekends. Please ask about our winter and business rates. Specials and packages are offered; check availability. All rates include a full gourmet breakfast and evening refreshments.

Reservations may be made by calling 800-621-7435 or 828-255-0027.

A deposit of one night or 50% (whichever is greater) is required to guarantee your reservation. This can be paid with a credit card or check. The Inn accepts VISA, MasterCard and Discover cards, cash and checks.

A "group booking" occurs if you reserve four or more guest rooms. A deposit of 50% is required for a group booking. The remaining balance is due no later than 30 days prior to arrival for group bookings.

Cancellations/Changes

You have up to 14 days prior to your arrival date to cancel with only a $35 service charge for a single night booking OR a $25 service charge for each night cancelled of a multiple night reservtion. A 30-day cancellation deadline applies for October reservations and all "group bookings" of four or more rooms. The deposit is refunded by check. A $35.00 service charge will be assessed for changes to a reservation made on or prior to the cancellation deadline. If the reservation is cancelled AFTER the 14/30 day cancellation deadline the deposit is non-refundable.

Check-In & Out

Check-in is between 3:00 and 7:00 PM and check-out is at 11:00 AM. Special arrangements can be made for late check-in.

Biltmore Estate Tickets

You may purchase your Biltmore Estate tickets from us.

Gift Certificates

Gift certificates are available for any dollar amount and are valid for one year from date of purchase. Please contact us for details.

Restrictions

The Inn is non-smoking. We welcome well-behaved children 6 years old and over. We cannot accommodate pets.

Accreditation

Select Registry, AAA (4 Diamonds), Mobil, Members of the Professional Association of Innkeepers International (PAII), and North Carolina Bed & Breakfasts and Inns (NCBBI).